HOW TO ORDER FROM MODELLBAHN COLLECTORS
ORDER:
To place an order, please
send an email to
collect@modellbahn.com
identifying the items in which you are interested and your
shipping address. We will confirm that the items are still
available and will provide you with information on
shipping/insurance options and costs.
If you are not familiar with the Märklin
product line, please ask questions before you order.
The vast majority of our items are designed for use on
H0 Scale Märklin three-rail AC systems and they are not
compatible with most of the other model train systems
typically sold at toy stores and hobby shops in the USA.
PAYMENT:
All payments must be made by
PayPal or check/money order payable in US
Dollars and drawn on a
U.S. bank. We also accept International Money Orders
issued by non-US postal services as long as they are payable
in US Dollars. The
account to which
PayPal
payment should be made will be shared once an order has been
finalized. (Our PayPal account information is not
included on this page to reduce email spam and phishing
attacks.)
Checks and money orders should be mailed to:
Modellbahn Collectors
Post Office Box 6225
Charlottesville, VA 22906
United States
We do not accept credit card payments (unless
made via
PayPal). We do not accept inter-bank transfers or
wire transfers.
PACKING & SHIPPING:
We take pride in our
careful packing. Unless otherwise noted, items are
properly placed in their original Märklin containers, carefully
wrapped in bubble-wrap and/or foam peanuts, and shipped in a
commercial-grade cardboard shipping box with extra room on all
six sides. Our shipping and insurance costs reflect our
best estimate of actual costs - we do not charge for packing
materials and do not make money on inflated shipping charges.
Shipping is via United States Postal Service
(USPS). We make every effort to ship within one business day
of receipt of confirmed payment.
To estimate shipping costs, use the
USPS Rate Calculator
available on-line on the Internet. If USPS does not offer insurance to the country of
destination, buyer assumes all risks associated with shipping to
that country. We will provide proof of shipment, but we can
not offer insurance if it is not available to us.
We look forward to hearing from you!
Modellbahn Collectors
Notes:
-
We only do
business via email, MEA Swap Meets, and US Postal Service.
We do not do business by telephone, we do not have a
brick-and-mortar storefront, and we do not make special
arrangements for in-person visits or merchandise pick-up.
-
We do our best
to keep our web site up to date and we usually have at least
one of every item offered for sale. We occasionally
have more interest in an item than we can accommodate with
the inventory that we have on hand (priority goes to the
whoever asked for the item first). Every now and then
we make a mistake and/or don't get the web site updated
quickly enough.
-
PayPal
allows buyers and sellers to securely do business via credit
card and/or bank withdrawl in more than
190 countries without exchanging personal financial
information.
PayPal
also offers currency conversion
for
more than
20 currencies. Once a
PayPal
account is set up,
most credit card transactions clear instantaneously while
bank withdrawls (eChecks) take four or five business days to
clear. For For more information on
PayPal, please go
to their web site at
https://www.paypal.com.
-
We almost
always ship via US Postal Service, including to destinations
outside of the USA. Whether we ship Priority, Parcel
Post, or Express Mail depends on how quickly the buyer wants
the package, size of the package, whether or not insurance
is available, etc. The options are far too complicated
to summarize here and we work with each buyer to determine
the best match for their situation. Feel free to
consult the USPS web site for general information, shipping rates,
and insurance fees.
© Modellbahn Collectors
(https://www.modellbahn.com)
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